FAQs

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1. Hunting, fishing, collecting or destroying corals and shells is prohibited.
2. It is prohibited to throw anything in the sea including oil, garbage, grease, etc…
3. It is prohibited to use boat anchors in protected areas.
4. Feeding fishes and birds is forbidden.
5. It is forbidden to use diving gloves and knives.
6. It is not allowed to walk on corals or reef.
…Culprit will be fined 10,000 LE or imprisoned on the first violation and 20,000 LE or imprisoned on the second violation…
…Further along the captain and dive guide will be suspended from working in the Red Sea and the boat will not get a permission to leave port for an established period of time…
The maximum depth of diving according to the law is 40 m.
Like any other country, you are more than welcome to tip the crew if you are satisfied with the level of service that they have provided during your diving safari trip.

We recommend the following Crew Gratuities: recommended 50 Euro for the crew 20 Euro for the guides per guest.
We reserve the right to change your booking from one liveaboard to another within the same class if the need arises to do so.
It is as well possible that the guests might have to stay the first or last night of the week in a hotel according to the boats schedule.
We require a 25% payment upon booking. Reservation is confirmed only after down payment transfer is confirmed. The remaining amount has to be transferred at least 4 weeks before the beginning of the trip.
These are standard, non negotiable procedures.

In case of cancellation the following fees are deducted:
Between 60 and 45 days before arrival date: 10% of the safari price
Between 44 and 30 days before arrival date: 25% of the safari price
Between 29 and 15 days before arrival date: 60% of the safari price
less than 15 days before arrival date: 100% of the safari price
We reserve the right to change your booking from one liveaboard to another within the same class if the need arises to do so.
It is as well possible that the guests might have to stay the first or last night of the week in a hotel according to the boats schedule.
To confirm your flight back home, we need to have the passport details in the office in Hurghada at least 8 days before the boat departure from the harbor. We also need to know the first and last name of the guest, passport number and nationality, the flight number and the arrival and departure time. We are not responsible for any flight delays.

If you book your own flights please consider the timing for your departure flight. Last dive of the safari is usually around mid day on the day before departure, for safety reasons, you should consider 24 hrs before your flight home.
We are operating from two different ports: Hurghada and Marsa Alam/Port Ghaleb. The arrival and departure port of your safari can be found in the AVAILABILITY section.

Transfer times:
Hurghada airport to Hurghada port around 15 min.
Hurghada airport to Port Ghaleb around 3 hrs.
Marsa Alam airport to Port Ghaleb around 15 min.

We reserve the right to change the port of arrival and/or departure according to the boats schedule.
We can provide return transfers from the airport to the liveaboard’s location at a Red Sea port upon request.
At the airport, our representative will be waiting for you with a sign indicating the name of the boat you have booked. The representatives will assist with any flight or transfer problems.
We also provide, Meet & Assist services inside the terminal, including entry visa, upon request.
We need some time to clean and load the boats, so please consider the check in is not before 5 PM on the first day of the liveaboard and the check out is latest by 10 AM on the last day of the liveaboard.

First night of the trip is spent onboard at the port, last night of the trip is spent onboard at the port or in a 4* hotel, according to the boat’s schedule.

In the afternoon one day before departure, the boat will enter the harbor. The luggage will be brought from the storage to prepare all your personal things. The details for the return journey will be given to you from our staff on board.
We need from each diver an actual diving certification and a medical form to be filled.

Number of dives is depending on itinerary, usually 3-4 dives a day. In the Marine Parks, night dives are prohibited.
All dives non-decompression dives.

In case of emergency, we have a 50 litre oxygen tank and a medic first aid box onboard of all liveaboards in our fleet. We suggest that you make a special insurance in case of a diving accident that covers the expenses of the hyperbaric chamber and medical evacuation.
DECO International Chamber Support Program
It is possible to purchase onboard for the price of 7€, D.E.C.O. International (diving emergency center organization) cards that cover the first hyperbaric chamber treatment in case of a diving accident. This card is valid for 2 weeks from date of issue. We recommend you to have your own medical insurance as well.
It is mandatory that each diver has the following equipment and papers:
Dive computer, surface signaling device (SMB), snorkel, diving certificate, a regulator with alternate air source, torch (for night dives), a weight belt or integrated weight jackets.

Rental equipment is not normally available onboard. If you need any rental equipment, please contact us at least two weeks prior to the sailing, so we can ensure equipment is onboard for you.
We also suggest that you should have the most important spare parts with you like mask and fin straps and the repair kit for your type of regulator. Please think as well about batteries, seals and bulbs for your torch.
Nitrox is charged onboard €5 per fill // €50 for a weekly package

unless booking received before 28.02.2020. Excluded are trips in the high season months of September, October and November.

Please provide Nitrox certification. Nitrox courses are available on board, ask your guide for details.
We offer SSI courses on all of our boats. The digital learning system of SSI has many advantages, you can start studying at home and therefore save time to enjoy on board (https://www.divessi.com/en/more_ssi/digital_learning/).

The most popular courses we conduct are Advanced Open Water course and Specialities like Nitrox, Deep Diving, Wreck Diving and so on. Please feel free to contact us in case of interest in any further education.
On Marine Park destinations, the dive guides are entitled to stop you from going on certain dives, or the routing might be subject to change accordingly.
Please take with you bathroom shoes, warm socks, or light sailing shoes, as it is forbidden to use road shoes onboard. After emptying your suitcases, the crew will store them until your departure. For each guest we provide a big and a small towel as well as a bathrobe, the towels will be changed once in the middle of the safari.

On the first day, your dive guide will make a briefing about the boat and procedures.
Diving equipment is not allowed in the salon or the cabins. The salon and cabins are strictly dry areas due to the difficulty of drying moisture stains on the material.

Each cabin has portholes. We suggest that you open them as often as possible to let in fresh air to compensate for the air condition circulating the air. However, make sure you close the portholes while the boat is sailing.
It is not allowed to take bed sheets, covers or mattresses out of the cabin on the deck.
If you wish to sleep outside, please bring with you a sleeping bag and use the mattresses from the sundeck.
All our motor vessel have ensuite shower facilities for your comfort. Bathroom towels are provided to our guests as well as bathrobes.
Still, we recommend bringing your own towel for use outside the cabin.
Please don’t use too much shampoo and soap because shower water eventually ends up in the sea. It is better to buy world known ecologically friendly products that don’t affect the environment. Please help us preserve nature.
Please don’t throw anything in the toilet bowls, including toilet paper and sanitary pads, to avoid toilet blocks and damage to the eco system. Garbage bins are placed in the toilets especially for that purpose.
Apart from soft drinks, coffee, tea & water, several kinds of beer and local wines are available for purchase onboard of each of our liveaboards.
Needless to say, we provide full board accommodation (3 meals and 1 snack) for all our clients during their stay onboard.
Onboard we only have basic emergency medication. If you feel the need may arise for any special medication during the trip, please take a small supply with you.
In any case don’t forget stomach and diarrhea medication, sea sickness tablets or plasters and ear drops and please make sure it will not affect your ability to dive.
As for the safety onboard, life jackets, life rafts, many floating devices are available. You can find fire extinguishers in the cabins, salon and engine room.
Upon your arrival onboard, please familiarize yourself with the location and operating methods of the safety devices.
The diving safari crew onboard speaks English. Our dive guides all speak English plus a variety of languages, including German, Spanish, Italian, French, Russian and Polish. Please inform us if you need a specific language.
We have 220 volts power and we suggest that you bring a European normal adaptor.
It is not allowed to smoke in the cabins, salon or diving area. The liveaboard has fire alarms installed for your safety which are activated with a little amount of smoke.
Please use ashtrays and don’t throw cigarette butts in the sea.
Cigarette filters are non biodegradable and with time may damage the reefs or harm marine life.
We accept major credit cards onboard, with 3% service charge.
We accept the following currencies onboard with a fair exchange rate: Euro €, US Dollar $, Egyptian Pound (EGP) and British Pound (GBP).